After 15 years in healthcare operations, I realized that operations is my passion. To me, it’s like solving a puzzle—figuring out how people, systems, and tasks can work better together. As a longtime leader, I often had to be the problem-solver. And while that was challenging, it was also deeply rewarding to see how the right changes could bring more smiles, less stress, and real transformation to a team.

While healthcare gave me structure, my side gigs gave me range. I rebuilt resumes, consulted for a retail and beauty business, and spent a full year helping a construction company organize and streamline their operations. I wasn’t just giving advice—I was doing the work, up close.

That’s what sparked K-Pazza.

Whether you’re in healthcare, retail, construction, or beyond, operations is a universal foundation every business relies on. My expertise spans industries because the core principles of effective operations apply everywhere—and I’m ready to help your business thrive no matter what field you’re in.